In today’s fast-paced business environment, communication is paramount. For businesses in Wigan, having a reliable, cost-effective, and easy-to-manage phone system is essential. VOIP Telecoms Wigan solutions are revolutionising how local companies stay connected, offering smart, simple, and affordable options that integrate both fixed and mobile telephony. One standout provider in this space is Blowfish Technology VOIP Telecoms, delivering innovative systems tailored to modern business needs.
Blowfish Technology VOIP Telecoms introduces Horizon, a comprehensive hosted communications service designed especially for businesses. But what exactly is Horizon, and why is it transforming communications in Wigan?
Horizon is a complete hosted communications service that offers an extensive range of fixed and mobile telephony capabilities. Unlike traditional phone systems installed physically on-premises, Horizon resides in the cloud, allowing businesses to manage their phone systems effortlessly through an easy-to-use web portal. This cloud-based approach empowers employees to take control of their calls, maximising individual productivity without complex technical support.
With minimal capital outlay, Horizon provides a cost-effective, reliable, and accessible telephony solution. For Wigan businesses keen to adopt a flexible and scalable communications platform, Horizon presents a compelling option.
A primary advantage of Horizon is its mobility. Traditional phone systems often bind businesses to a single location, complicating communication when relocating offices or managing multiple sites. Horizon eradicates these barriers.
Businesses no longer need to change their telephone numbers when moving or expanding premises. Home workers, office staff, and mobile employees can all be reached as though they shared the same office space. This unified approach fosters collaboration and responsiveness, essential qualities for any modern business.
Every business is unique, which is why Horizon offers a range of licence options tailored to different user categories. Standard licences come with voicemail and a desktop handset included, with contracts typically spanning 36 months to ensure predictable costs.
Moreover, licences can be customised for common areas, desk-based workers, or remote staff. This flexibility means Wigan businesses invest solely in what fits their workforce requirements and telephony usage patterns, optimising expenditure and functionality.
For businesses intent on improving customer service and operational efficiency, monitoring and analysing call data is vital. Horizon’s advanced call logging capabilities allow detailed insights into call volumes, durations, and patterns.
This data helps identify opportunities to optimise call handling, highlight training needs among staff, and ultimately improve the customer experience through informed call management.
Horizon offers a modern voicemail system that adds professionalism and convenience. Voicemails can be forwarded directly to email and text messages, ensuring employees receive important messages promptly, even when away from their desks.
This flexibility supports timely and professional communication – a crucial factor for businesses wanting to maintain strong client relationships and responsiveness.
Blowfish Technology VOIP Telecoms in Wigan provides a stylish and functional range of devices compatible with Horizon. Options include desk phones, DECT handsets, and conference phones blending sleek design with top-tier functionality.
Additionally, a softphone and mobile app are available, delivering true flexibility for employees who are on the move or working remotely. This equipment enhances user experience while supporting an agile, mobile workforce employing cutting-edge technology.
One of the biggest concerns businesses face when switching phone systems is ongoing support. Blowfish Technology offers fully integrated support with the award-winning Horizon hosted PBX service.
With Horizon Collaborate, all telephony features are unified within a single communication platform. The provider ensures instant setup and expert care, minimising downtime and guaranteeing smooth operation from day one. This expert, award-winning support makes Blowfish Technology a trusted VOIP Telecoms Wigan partner.
For Wigan businesses looking to upgrade their communication systems, Blowfish Technology VOIP Telecoms and their Horizon platform present a smart, simple, and affordable solution. With cloud-based flexibility, mobility for remote teams, tailored licence options, and modern voicemail features, Horizon creates an efficient and professional telephony environment designed to support growth and productivity.
Choosing Horizon means benefiting from stylish handsets, comprehensive call logging, and award-winning support—all delivered with minimal upfront costs. Whether you run a growing start-up or an established company with multiple locations, Horizon by Blowfish Technology stands out as a leading VOIP telecoms solution, not only in Wigan but also in nearby areas such as VOIP Telecoms Southport, VOIP Telecoms Bolton, VOIP Telecoms Widnes, VOIP Telecoms Runcorn, VOIP Telecoms Stockport.
Invest in Horizon today and experience a business communications solution built to keep you connected, productive, and competitive in this dynamic marketplace.
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